Terms and conditions

1. Introduction

• These terms and conditions shall govern your use of our website.
• By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
• If you use any of our website services, we will ask you to expressly agree to these terms and conditions.
• Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our cookies policy

2. Credit

• This document was created using a template from SEQ Legal

3. Copyright notice

• Copyright © Oldham Orthodontics.
• Subject to the express provisions of these terms and conditions:
• We, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
• All the copyright and other intellectual property rights in our website and the material on our website are reserved.

4. Licence to use website

• You may:
• View pages from our website in a web browser;
• Download pages from our website for caching in a web browser;
• Print pages from our website;
• Stream audio and video files from our website; and
• Use our website services by means of a web browser, subject to the other provisions of these terms and conditions.
• Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
• You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
• Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
• Unless you own or control the relevant rights in the material, you must not:
• Republish material from our website (including republication on another website);
• Sell, rent or sub-license material from our website;
• Show any material from our website in public;
• Exploit material from our website for a commercial purpose; or
• Redistribute material from our website.
• We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5. Acceptable use

• You must not:
• Use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
• Use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
• Use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
• Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
• Access or otherwise interact with our website using any robot, spider or other automated means;
• Violate the directives set out in the robots.txt file for our website; or
• Use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
• You must not use data collected from our website to contact individuals, companies or other persons or entities.
• You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6. Limited warranties

• We do not warrant or represent:
• The completeness or accuracy of the information published on our website;
• That the material on the website is up to date; or
• That the website or any service on the website will remain available.
• We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
• To the maximum extent permitted by applicable law and subject to Section 11.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

7. Limitations and exclusions of liability

• Nothing in these terms and conditions will:
• Limit or exclude any liability for death or personal injury resulting from negligence;
• Limit or exclude any liability for fraud or fraudulent misrepresentation;
• Limit any liabilities in any way that is not permitted under applicable law; or
• Exclude any liabilities that may not be excluded under applicable law.
• The limitations and exclusions of liability set out in this Section 11 and elsewhere in these terms and conditions:
• Are subject to Section 11.1; and
• Govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
• To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
• We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
• We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
• We will not be liable to you in respect of any loss or corruption of any data, database or software.
• We will not be liable to you in respect of any special, indirect or consequential loss or damage.
• You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

8. Breaches of these terms and conditions

• Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
• Send you one or more formal warnings;
• Temporarily suspend your access to our website;
• Permanently prohibit you from accessing our website;
• Block computers using your IP address from accessing our website;
• Contact any or all your internet service providers and request that they block your access to our website;
• Commence legal action against you, whether for breach of contract or otherwise; and/or
• Suspend or delete your account on our website.
• Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

9. Variation

• We may revise these terms and conditions from time to time.
• The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

10. Assignment

• You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
• You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

11. Severability

• If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
• If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

12. Third party rights

• These terms and conditions are for our benefit, your benefit, and the benefit of our member practices and these terms and conditions are not intended to benefit or be enforceable by any other party.
• The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

13. Entire agreement

• Subject to Section 11.1, these terms and conditions, together with our privacy and cookies policies, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

14. Law and jurisdiction

• These terms and conditions shall be governed by and construed in accordance with English law.
• Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

15. Our details

• This website is owned and operated by Oldham Orthodontics
• You can contact us by writing to our business address on Oldham Orthodontics,

221 Hollins Road, Oldham OL8 3AA

or by email to info@oldhamorthodontics.co.uk .

Treatment Terms & Conditions

• I understand the importance of regular general dental examinations and preventative care while wearing orthodontic appliances.
• I understand that if I have opted to for the option to pay in full, the complete balance must be paid at the time of fitting the orthodontic appliance1
• I understand that if I elect to pay for my treatment by instalments, a payment plan will be set up before starting my treatment and managed by GoCardless2.
• I understand that there is an administration fee for every failed payment on the monthly payment plans - currently this fee is £25 per failed payment but will increase subject to our routine price increases. If I do not pay the outstanding balance within the first 7 days, I understand there is a weekly late payment charge of £25 added to my account.
• I understand there may be additional fees for lost or broken appliances and agree to pay these fees, if charged.
• If I have opted to have a Full Clear Aligner treatment package, I understand that refinements are included in the cost provided there is evidence of regular scanning on DentalMonitoring and good compliance with the treatment protocol. If there is poor compliance or lack of regular scans present on DentalMonitoring, all refinements are chargeable as well as charges for additional treatment time. If I have opted for a limited aligner package, I understand that further refinements are at an additional fee which I agree to pay.
• Aligners must be worn a minimum of 22 hours a day as instructed.
• I understand that elective removal of attachments/braces for any reason other than end of treatment is not included in the treatment fee.
• I understand that I have an allocated treatment time which has been prescribed by the Orthodontist whether I have chosen braces or Invisalign. If I go over the allocated treatment time, I understand I will need to pay for further treatment time at Oldham Orthodontics.
• I understand that I must wear elastics as instructed for my orthodontic treatment. If I do not wear my elastics, there will be a compromise on the finished result and further charges will apply to extend the treatment time.
• I understand that my aligners must be worn as prescribed for 22 hours a day as a minimum in order for treatment to progress.
• I understand and agree to pay the fees associated with missed appointments or late cancellations (cancellations within 24 hours of the appointment).
• Appointments of 1 hour or longer (brace/attachment fits and removal appointments) carry a late cancellation fee starting at £250 if cancelled with less than 24 hours notice.
• I understand that late attendance to appointments will mean the appointment falls under the late cancellation fee.
• I understand and agree to pay for my refinement aligners and further treatment time for braces if I have not been scanning as instructed on the DentalMonitoring app.
• I understand that scanning on DentalMonitoring is a mandatory requirement of my treatment and failure to scan will incur additional charges.
• I understand that any additional dental work which could affect the fit of my retainers will mean I will need to buy a new retainer.
• I understand that once my braces are removed or clear aligner attachments are removed, that is the end of this course of treatment and any further orthodontic work will require a full new course of treatment and new treatment fee.
• Once my treatment has finished, I understand that not following the retainer protocol given by Oldham Orthodontics will lead to my teeth moving after treatment and will incur a new treatment fee to correct this tooth movement.
• I understand that removable retainers must be worn every single night indefinitely (forever) after treatment is completed in order to maintain the position of my teeth.
• I hereby authorise Oldham Orthodontics to carry out orthodontic treatment and any other related procedures deemed necessary including radiographs.
• I confirm that I fully understand all of the risks associated with the treatment and have read the documentation provided in relation to these.
• I understand that my treatment fee covers only treatment provided by Oldham Orthodontics.

All prices and charges listed above are subject to our annual practice price increases